Frequently Asked Questions
Everything you need to know about your DHaRCO gear and order.
How long does shipping take within Europe?
Standard shipping within the EU typically takes 3-5 business days. Express options are available at checkout for faster delivery to your doorstep.
What is your return policy for mountain bike apparel?
We offer a 30-day return policy on all items. Gear must be unworn, unwashed, and in its original packaging with tags attached to qualify for a full refund.
How do I find the right size for my riding gear?
Our jerseys and shorts are designed with a performance fit. Please refer to our detailed Size Guide located on each product page to find your perfect measurements.
Are DHaRCO products covered by a warranty?
Yes, we provide a 12-month warranty against manufacturing defects. If your gear fails due to a production fault, we will repair or replace it at no cost.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and region-specific options like Klarna and iDEAL for your convenience.
How should I wash my technical riding apparel?
To maintain the longevity of your gear, we recommend a cold machine wash on a gentle cycle. Avoid bleach and tumble drying; instead, hang to dry in the shade.